Refund policy

Returns & Exchanges ( For online store only).

Our number one priority is to provide exceptional goods and services and ensure that our customers are completely satisfied with their purchase.

If for any reason you are unhappy with a purchase, we accept returns within 30 days of the original purchase for store credit or a refund.

*** The 30-day online purchase return policy will be extended to 45 days until further notice.***

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with an original receipt.

Please note that shipping costs are non-refundable, so you will be responsible for paying for your own shipping costs for returning your item. When you receive a refund, the cost of shipping will be deducted from your refund. The purchase price of the merchandise will be credited back to your original method of payment.

Because of the nature of these items, we can't accept returns for:

Custom or personalized orders

Perishable products 

Digital downloads, Gift Cards 

Intimate items (for health/hygiene reasons)

Without a receipt or after 30 days all sales are considered final.

AS-IS & Clearance items ARE FINAL SALES.

Address for Returns:

ChicWinds Art, Jewelry & Gift

5-375 Water St Vancouver

British Columbia Canada

Postcode: V6B 5C6

Tel: 604-6838292

For any further questions, please feel free to Contact us.