Returns & Exchanges ( For ChicWinds.ca online store only.)
We want making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always try our best to take care of customers.
If for some reason you are unhappy with your new purchase, we are accepted within 30 days of the original purchase for an exchange, store credit or refund.
*** The 30-day online purchases return policy will be extended to 45 days until further notice.***
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with an original receipt.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. The purchase price of the merchandise will be credited back to your original method of payment.
Because of the nature of these items, we can't accept returns for:
Custom or personalized orders
Digital downloads, Gift Cards
Intimate items (for health/hygiene reasons)
Without a receipt or after 30 days all sales are considered final.
AS-IS & Clearance items ARE FINAL SALES.
Address for Returns:
ChicWinds Art, Jewelry & Gift
5-375 Water St Vancouver
British Columbia Canada
Postcode: V6B 5C6
For any further questions, please feel free to Contact us.